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The University of Michigan Dearborn developed a Campus Student Employee Handbook to provide to new student employees when they are hired. This handbook is meant to inform student employees about their rights and responsibilities and offer considerations to gain and practice skills and build a robust student employment experience.

The University of Michigan Dearborn presented this poster to their campus leadership team during their Spring 2024 Retention Summit. It highlights on-campus student employment as a high impact practice. This example can serve as an inspiration for how you might tell the story of student employment at your institution.

This is an example of a survey that is facilitated at The University of Michigan Dearborn. The team focused on student employment and student success initiatives leverage this as a way to understand and gather the feedback from students currently participating in student employment. The feedback, barriers and needs identified are prioritized in the ongoing work of their campus core team. Utilizing this survey method can be an easy way to begin engaging working learners in the co-design of student employment on your campus.

This is an example of a survey that is faciliatated at The University of Michigan Dearborn.  The team focused on student employment and student success initatives leverage this as a way to understand and gather the feedback of student employment supervisors across the institution.  The feedback, barriers and needs identified are prioritized in the ongoing work of their campus core team. Utilizing this survey method can be an easy way to begin engaging supervisors in the co-design of student employment on your campus.

This resource overviews NACE Career Readiness and overviews the eight competencies and provides examples of interview questions that can be related to each skill or competency to be used with student employees you interview.

This blog style resource outlines a variety of ways to showcase your Work+ Collective Goals and Accomplishments by leveraging what may already be occurring at your institution. With embedded images and links to resources, it will walk you through opportunities to utilize such as poster presentations, articles or write ups from news outlets or newsletters, end of year reporting or presenting, and websites and social media platforms.

This resource provides working learners insight into how to prepare for an interview, tips and tricks for the day of their interview, and next steps to take after their interview. The intention is to focus on the unique nature of student employment at a college or university and support the student in utilizing their resources accordingly.

This resource overviews the importance of equity in hiring processes for working learners and introduces hiring matrixes while providing guidance on implementation and use of hiring matrices into a supervisor’s hiring process.

This resource defines a variety of interview strategies and styles and overviews considerations for each while including some sample interview questions and additional overarching considerations for both supervisors and the student candidates.

This resource outlines best practices for student employee supervisors during the interview process, broken down into support prior to the interview, during the interview, and after the interview.

User personas are crucial tools for understanding target audiences effectively. This article provides a guide on creating user personas. It emphasizes the importance of research, including gathering demographic data and behavioral patterns. It discusses the significance of empathy in persona creation, encouraging designers to step into the shoes of their users. By following these guidelines, you can develop accurate, insightful user personas that enhance your work moving forward.  

This resource outlines how to create and use "How Might We" questions as part of the design thinking process. Particularly, it will define How Might We questions, discuss how to gather themes from empathy interviews and produce problem statements that then become How Might We statements that drive your design thinking process forward. 

This resource outlines the empathy mapping process by overviewing what empathy mapping is, the steps to conduct empathy mapping, sharing tips and tricks to mapping, an overview of benefits, how to use the data from empathy mapping, and some differing templates of empathy maps.

This blog style resource outlines the benefits of successful institutional change, 5 strategies to go about successful institutional change, and 3 models outlining theories to approach change and institutional innovation.

This resource can be used as a guide for organization of an empathy interview with information on what an empathy interview is, why to conduct one, how to conduct one, sample questions, and next steps after the interviews.