Empathy intervieiwng of both working learners and superviors is a vital part of the design thinking process. This video provides a brief overview and guidance for conducting empathy interviews.
We are providing these downloadable resources with a license that allows reusers to distribute, remix, adapt and build upon the material in any medium or format for noncommercial purposes only as long as attribution is given to the creator. If you remix, adapt or build upon any of these materials, you must license the modified material under identical terms.